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Competitor benchmarking

See who gets recommended instead of you.

An agent is a saved piece of content or SEO work. You set the inputs, the steps and the output format once, then anyone on your team can run it on new inputs, whether that's one URL or five hundred.

Leader on each metric

Whichever brand is highest on each
column is flagged.

Strongest engine

Each brand's top platform, which tells you where a lead comes from.

Brands you didn't add

Share of Voice counts every brand an answer mentions, including ones you never added.

30-day trend

Share of Voice for each brand over the period you pick.

Keep your friends close, and your citations closer.

You know who your competitors are. You don't know which of them ChatGPT names when a buyer asks what to consider. One rival gets mentioned more than you but cited less. Another owns a single topic. A third leads on Perplexity and barely shows up on Gemini. A single overall score would hide all of that, so Pepper doesn't give you one.

How it works

Four things to compare.

Each one answers a different question about a competitor, and a brand can lead on one while trailing on the rest.

Metric

What it measures

What a lead here means

01

Brand Visibility

How often an AI answer mentions their brand by name.

They're mentioned more than you are.

02

Domain Prompt Presence

How often an AI answer cites a page from their domain.

Their pages are being used as sources.

03

Share of Voice

Their share of all brand mentions across the answers.

How much of the category they hold.

04

Coverage

How many of your tracked topics and prompts they appear in.

Whether they're broad or focused on a few topics.

Before you compare

Look at one metric at a time. A competitor six points ahead on mentions needs different work from one that shows up in twice as many topics as you.

Inside the dashboard

What you see.

01

Pick the brands worth watching

Choose three to
ten brands to track.

Every comparison runs against the list you set. With fewer than three, Share of Voice gets noisy, and past ten you end up tracking brands you don't really compete with. Pepper suggests a starting list during setup. Most teams edit it after a couple of weeks of data.

Settings interface showing a section for managing brand competitors with four listed competitors: Northwind, Meridian, Larkspur, and a new competitor Vantage marked with an orange 'NEW' badge. Each competitor card includes initials, name in bold, and website URL. An 'Add competitor' button is at the top right, and a usage note below advises using the exact names AI engines say as new competitors do not backfill history.

02

Gap to leader

See the leader on each metric.

Brand Comparison lists every tracked brand with Brand Visibility, Domain Prompt Presence and Share of Voice, and flags whichever brand is highest on each. It also shows each brand's strongest engine, which tells you where a competitor's lead actually comes from.

Table showing gaps to leader Northwind in dimensions Mention, Citation, Share, and Coverage with percentages and gap readouts; Mention 61.8% vs 68.4% with 6.6 gap labeled Closeable, Citation 34.2% vs 41.0% with 6.8 gap Closeable, Share 27.4% vs 31.2% with 3.8 gap Within Reach, Coverage 34 themes vs 61 themes with 27 gap Structural; note below that mention, citation, and share gaps are quarter's work and coverage needs roadmap.

03

Where they win

See which topics they're mentioned in most.

Theme Analysis shows which brand is mentioned most in each topic. Sort by your own Brand Visibility to find the topics where you appear least. If the top brand there is the competitor you're watching, that topic is part of their lead. If it's someone else, your problem in that topic isn't them.

Table titled 'Theme Analysis · sorted by your visibility' listing four themes with columns for You, Top Brand, Crowding, and Read. Procurement compliance: You 11%, Top Brand Larkspur, Crowding Low, Read Cheapest ground. Netsuite integrations: You 29%, Top Brand Northwind, Crowding Medium, Read Their lead. Spend visibility: You 38%, Top Brand Meridian, Crowding High, Read Category-wide. AP automation: You 74%, Top Brand Acme Corp, Crowding High, Read Defend.

04

Citation analysis

Read the pages being cited instead of yours.

Open any prompt where a competitor is mentioned, read the full answer, then click through to the pages it cited. Citation Analysis counts how many prompts each of their pages shows up in and whether that count is going up or down over the period you pick.

Table titled 'Citation Analysis · northwind.io' listing three cited pages with prompt counts and trend lines: '/guides/netsuite-ap-setup' with 31 prompts and upward trend, '/compare/vs-acme-corp' with 19 prompts and rising trend, and '/blog/procurement-checklist' with 12 prompts and a flat trend. A note below states their comparison page is cited on 19 prompts.

05

Catch a new entrant early

Spot brands you
haven't added yet.

Share of Voice counts every brand an answer mentions, including ones you never added. New names show up here with the date Pepper first saw them and how they've moved since. Add one to your list and it gets compared like any other from that day on.

Table titled 'New in your category' showing two brands: Vantage and Harvest. Vantage, first seen on 29 Aug, has a 14-day prompt rate of 22.9% with an upward trending orange line. Harvest, first seen on 11 Sep, has a 14-day prompt rate of 4.1% with a mostly flat gray line. A note below the table says, 'Vantage crossed 20% this week, still early enough to respond.'

06

Before you act

Five patterns, and different work for each.

A competitor who gets named a lot but rarely cited needs a different response from one who owns a single topic. Your Pepper strategist tells you which pattern you're dealing with at the first review, and flags it if that changes.

List of five SEO strategy types labeled A to E: A Mention-only win with rarely cited named content; B Citation-only win outranking weak brands with brand-marked pages; C Theme concentration owning one theme absent elsewhere; D Platform asymmetry copying preferred engine format; E New entrant appearing and climbing with answers in first two weeks.
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Agent Atlas

A gap is not a plan.

Tell Agent Atlas which competitor to look at and which metric youcare about. It reads your Pepper data alongside Search Console,Analytics and your CMS, and works out where the difference iscoming from.

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‍‍Each recommendation names the action, the pages it applies to,‍the agent that runs it and what you get back. They come ranked byimpact, and one click runs any of them.

Agents for scale. Humans for judgment. One team that owns the number.

Explore Agent Atlas

Chat interface titled Agent Atlas with a message saying, 'Northwind is pulling ahead. What do we do about it?' Below, Atlas explains their lead on headline numbers is small, big coverage gap with 61 themes to your 34, and no answers on their comparison page cited on 19 prompts. Three task cards appear: high priority to publish your comparison page; high priority to take procurement compliance while theme is quiet with four pieces; medium priority to watch Vantage weekly until the surge settles.

Numbers our customers put their name to

Numbers our customers
‍put their name to

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More from the Pepper platform.

← Platform overview

02

AI Visibility

Explore →

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Agents and the agent builder

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04

Sentiment

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Frequently Asked Questions

Agent Atlas is the chat layer of the Pepper platform, and it acts rather than answers. It diagnoses what changed, ranks pages by AI-visibility upside, benchmarks you against competitors, runs Workflows such as audits, briefs and reporting, and compiles reports for leadership. You ask Atlas instead of managing several agents.

Pepper measures your visibility daily across ChatGPT, Gemini, Perplexity and Google AI Overviews. Results are tracked per engine, per prompt and per day, so you see exactly where your brand appears and where it does not.

Every day. Your tracked prompts run against every supported engine daily, so the trend lines are built from daily runs rather than periodic snapshots. First results land within minutes of setup.

Every metric traces back to a verbatim AI response captured on a specific date, so you can open the actual answer behind any number. Pepper does not report a single blended score, because the same prompt run repeatedly returns different answers.

Atlas runs around the clock across every engine and surface Pepper tracks for you. It reads, executes and reports the work that should not need a human, and it reaches out whenever human judgement is needed. Senior strategists direct it.

Pepper does, alongside you. A forward-deployed team of senior strategists, people who work inside your team rather than at arm's length, run it day to day and own the number. You have full access to the same data and reports whenever you want them.

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*the long game is not about waiting.
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It is about building something that keeps winning after everyone else's quick win wore off. And you will see it work within a quarter.